Here you can fill out a warranty claim ticket for your VKB-Sim product purchased at VKB North America (https://vkbcontrollers.com) only*.
*For VKB products purchased from other retailers, please contact their respective after-sales support instead. Claims pertaining to non-VKB-North-America purchases will be removed.
Reminder: VKB offers a one (1) year limited warranty for joysticks with plastic centering mechanisms, a one (1) year limited warranty for stand-alone swappable grips, and a two (2) year limited warranty for all controllers with metal gimbals, metal cams and metal bases, against all manufacturer defects. All accessories come with a one (1) year limited warranty.