VKB’s shipping dept told us that customers should be aware that some regions in the US are affected by longer delivery times due to COVID-19 related slowdowns, resulting in possibly 5-7 days of transit time from the usual 1-3 days.
Please keep that in mind when ordering.
Should anything change (for better or worse), we will update the webshop accordingly.
Quick statement on F-14-based product orders from VKB HQ as well:
“THANK YOU FOR BUSINESS.
Now, your order is in hands of the shipping agent. We hope it can quickly get through the bottleneck (some slow-downs have been reported due to quarantine control). If everything goes smooth, you will be able to receive your parcel next week. We will send you tracking information as soon as the parcel gets scanned at the port of exit. We wish you happy flying, and remain at your service.
Customers who purchased their DCS F-14 module from the Heatblur or Eagle Dynamics stores respectively will receive 10% off of the grip’s retail price during checkout. Coupon codes need be entered in the following format: XXXXXXXXXX-XXXXXXXXXX-XXXXXXXXXX-XXXXXXXXXX (including hyphens; spaces are not allowed).
Heatblur customers, please use the coupon code provided to you by Heatblur (hint: search your inbox (or spam folder) for the sender “sendowl”, by which these codes were sent by HB). If you have any issues, please email Heatblur support directly at firstname.lastname@example.org
Customers who purchase a Gunfighter Mk.III ‘F-14 Edition’ or a F-14 Combat Grip (Stand-Alone) without applied discount – and have not yet bought the Heatblur DCS F-14 module – will receive a $10 USD discount for the DCS F-14 module on Heatblur’s store, courtesy of VKB HQ. VKB HQ will email coupon codes to qualified customers.
For Steam users who purchased their F-14 copy via Steam we currently don’t have a way to offer the same discount, but we’re working on a solution with VKB HQ. Once we know more, we will let you know.
with VKB HQ staff slated to return to work from coronavirus enforced closures over in China on Monday, Feb 17, we at VKBcontrollers.com have decided to open up ordering today.
With that in mind, we’ll keep an eye out for any further updates from VKB HQ if their return to work is delayed any further. Should anything change, we will let you know via our store notices as soon as we find out.